Returns & Exchanges
At Cherub Baby, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unused items in their original packaging.
Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and receive your RMA number.
Package Your Items
Securely place the items in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.
Ship to Our Warehouse
Affix the provided shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing