Frequently Asked Questions
Everything you need to know about shopping with Cherub Baby.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 10-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products eco-friendly?
At Cherub Baby, we prioritize sustainability. Many of our products are made from organic materials and shipped in recyclable packaging to minimize our environmental footprint.
Do you offer gift wrapping services?
Yes! You can select the gift wrap option at checkout for a small additional fee. We also include a personalized note if you wish to send a message to the recipient.